GENERAL QUESTIONS
What are the days and hours the Musée du Luxembourg is open?
To see the “Hours and access”, click here
Can the Musée du Luxembourg collections be visited when exhibitions are not on?
The Museum no longer has a permanent collection. The Museum is closed between the two temporary annual exhibitions. To read about the history of the Musée du Luxembourg, click here
Which is the nearest metro station or bus stop?
To see the “Hours and access”, click here
Is the Museum accessible for visitors in wheelchairs or those with reduced mobility?
Yes. A lift gives access to the Museum from the forecourt. Click here for more information.
Do you loan wheelchairs?
Yes, the Museum has two wheelchairs. To read about the accessibility and loan conditions, click here.
Are you allowed to visit the Musée du Luxembourg with a stroller?
See the Visiting rules, Section 1 for more information.
Does the museum have a cloakroom?
Yes, but circumstances may reduce the possibilities of leaving things, see the Visiting rules, Section 2 for more information.
Can the gift store be visited separately without visiting the Museum?
Yes on days the museum is open, up to 45 minutes before the museum closes. See the exhibition hours and access. The gift store is closed between two exhibitions.
How long does the tour last?
The exhibition tour takes about 1 hour.
Can you photograph or film the exhibited works?
See the Visiting rules, Section 5.
Can you have something to eat at the Museum?
Yes, refreshments and meals may be enjoyed at the Mademoiselle Angelina tearoom on the Museum’s forecourt.
Can you go the Mademoiselle Angelina tearoom without visiting the exhibition?
Yes, by going through the Vigipirate security check to access the forecourt.
Can you go into the exhibition, come out to have lunch, and go back into the exhibition?
No, leaving the exhibition at any time is final.
TICKETS – PRICES
Who benefits from free entry?
See the exhibition price conditions.
Does the Museum have guided tours for individual visitors?
Yes, guided tours are available. Reserving in advance is recommended. For more information, click here
Where can you find information about group visits?
See the “Groups” section.
Can I change the date to visit I chose when I ordered online?
No. Tickets cannot be exchanged or refunded, as stipulated in the general conditions of sale. In this case please choose your date carefully when ordering because you cannot change the date you visit once the transaction has been terminated.
Can I change the visitor’s name on the ticket?
Yes, you can ask for this to be done at contact.luxembourg@museeduluxembourg.fr by giving the ticket number.
My ticket entrance is for 11 am. Can I visit the Museum outside this time?
No, but your ticket is valid for entrance within the 30 minutes after the time indicated. It is important to respect the time slot chosen when booking.
I’m having technical problems booking a ticket online:
Our online ticket booking service, See Tickets, will help you with these problems. You can contact them by email at hotline@seetickets.fr
DOCUMENTATION
Are resources available for teachers, educators and schools?
Educational files can be freely downloaded in the resources section.
How can I find out about past exhibitions?
You can access our archives by clicking here.
I’m looking for information about a work shown in literature as having been acquired by the Musée du Luxembourg.
Research leads can be found by looking at the history of the Musée du Luxembourg
How can you have a work appraised?
You should contact a professional expert. A list can be found on the website of the SFEP (French professional experts in artworks and collectable objects federation.
If your question has not been answered here, please fill in our contact form here
