Frequently Asked Questions

PRACTICAL INFORMATION

What are the days and hours the Musée du Luxembourg is open? 

The Museum is open only during exhibition periods. During exhibition periods, the Museum is open from Monday to Sunday, from 10.30 am to 7 pm, with late-night opening on Mondays until 10 pm. There are occasional changes to opening and closing times. To find out more, please visit the page dedicated to opening times and access.

Can the Musée du Luxembourg collections be visited when exhibitions are not on?

The Museum no longer has a permanent collection. The Museum is closed between the two temporary annual exhibitions. To read about the history of the Musée du Luxembourg, click here

Which is the nearest metro station or bus stop? 

To see the “Hours and access”, click here

Is the Museum accessible for visitors in wheelchairs or those with reduced mobility? 

Yes. A lift gives access to the Museum from the forecourt. Click here for more information. 

Do you loan wheelchairs? 

Yes, the Museum has two wheelchairs. To read about the accessibility and loan conditions, click here. 

Are you allowed to visit the Musée du Luxembourg with a stroller?

Yes, pushchairs and prams are permitted in the exhibition galleries. Users of wheelchairs and pushchairs may use the lift located on the museum in front of the Museum. The museum accepts no liability for any damage caused to third parties by these vehicles or by their occupants.

Does the museum have a cloakroom? 

Yes, but circumstances may reduce the possibilities of leaving things, see the visit rules, Section 2 for more information. 

Can the gift store be visited separately without visiting the Museum? 

Yes, on days the museum is open, up to 45 minutes before the museum closes. See the exhibition hours and access. The gift store is closed between two exhibitions.

How long does the tour last? 

The exhibition tour takes about 1 hour.

Can you photograph or film the exhibited works? 

Photographs and videos taken without a flash and/or tripod, for private use, are permitted, except for works marked with a ‘no photography’ sign. For further information, please refer to the visit rules.

Is there anywhere to eat at the museum?

Yes, refreshments and meals may be enjoyed at the Mademoiselle Angelina tearoom on the Museum’s forecourt.  

Can you go the Mademoiselle Angelina tearoom without visiting the exhibition? 

Yes, by going through the Vigipirate security check to access the forecourt. 

Can you go into the exhibition, come out to have lunch, and go back into the exhibition? 

No, leaving the exhibition at any time is final. 

TICKETS – PRICES

Who benefits from free entry?

See the exhibition pricing conditions.

Do people with disabilities get free or priority access?

That depends on the endorsement stated on the card:

• The CMI card with the "Invalidity" entitles the holder to free admission and priority access, companion included.
• The CMI card with the "Priority" for  for people with disabilities allows priority access (companion included) but does not entitle the holder to free admission.

 

See our accessibility section for more details.

 

Does the Museum have guided tours for individual visitors?

Yes, guided tours are available. We recommend booking in advance. To find out the dates of upcoming tours, please visit the ticketing page or the cultural program.

Where can you find information about group visits

See the “Groups” section.

I'd like to book a group visit for more than 20 people or more than 35 schoolchildren. What should I do?

For each booked appointment, the maximum number of participants (including accompanying adults) is 35 for school groups up to the end of secondary school, or 20 for other groups or student groups under 26 during public opening hours. For larger groups, please book several time slots.

How many accompanying adults are admitted for a school group visit?

The number of accompanying adults, including the teacher, is 1 for every 5 nursery-school children, 1 for every 7 primary, middle or high school students, and 1 per student group.

Which tickets are free for a school group visit?

Admission is free for schoolchildren up to the end of secondary school and for accompanying adults. Online booking, which is always required, is free for time slots without a guided-tour fee: click "Book a group visit" on the Groups and Schools page.

What can be left at the cloakroom during a school group visit?

Coats cannot be left at the cloakroom, and bags and backpacks will only be accepted on a very limited basis.

What payment options and preparation arrangements are available for a school group visit?

Schools may pay for their booking within 15 days by cheque or bank transfer. On presentation of the booking ticket, the teacher may visit in advance to prepare the tour free of charge.

Can I change the date to visit I chose when I ordered online

No. Tickets cannot be exchanged or refunded, as stipulated in the general conditions of sale. In this case please choose your date carefully when ordering because you cannot change the date you visit once the transaction has been terminated.

Can I change the visitor’s name on the ticket

Yes, you can ask for this to be done at contact.luxembourg@museeduluxembourg.fr by giving the ticket number.

My ticket entrance is for 11 am. Can I visit the Museum outside this time

No, but your ticket is valid for entrance within the 30 minutes after the time indicated. It is important to respect the time slot chosen when booking.

I’m having technical problems booking a ticket online.

Our online ticket booking service, See Tickets, will help you with these problems. You can contact them by email at hotline@seetickets.fr

I'd like to hire the Museum privately or organize a professional event. How do I go about it?

You'll find all the information you need on the Professionals and Private Hire page.

DOCUMENTATION

Are resources available for teachers, educators and schools

Educational files can be freely downloaded in the resources section.

How can I find out about past exhibitions

You can access our archives by clicking here.

I’m looking for information about a work shown in literature as having been acquired by the Musée du Luxembourg.

Research leads can be found by looking at the history of the Musée du Luxembourg

How can you have a work appraised?

You should contact a professional expert. A list can be found on the website of the SFEP (French professional experts in artworks and collectable objects federation

If your question has not been answered here, please fill in our contact form here